Experiencing Data Access Issue in Azure portal for Log Analytics - 04/20 - Resolved

Final Update: Tuesday, 20 April 2021 00:58 UTC

We've confirmed that all systems are back to normal with no customer impact as of 04/20, 00:23 UTC. Our logs show that the incident started on 04/19, 23:38 UTC and that during 45 minutes that it took to resolve the issue some of the customers might have experienced data access issue and delayed or missed Log Search Alerts in Australia South East region.

• Root Cause: The failure was due to an issue in one of our backend services.
• Incident Timeline: 45 minutes - 04/19, 23:38 UTC through 04/20, 00:23 UTC

We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

-Saika