Experiencing Data Access Issue in Azure portal for Log Analytics - 04/03 - Resolved

[Azure-Monitor-Team]

Final Update: Saturday, 03 April 2021 13:44 UTC

We've confirmed that all systems are back to normal with no customer impact as of 4/03, 12:15 UTC. Our logs show the incident started on 4/03, 09:20 UTC and that during the 2 hours & 55 minutes that it took to resolve the issue some customers may experience data access issue and delayed or missed alerts in East US 2 region.

• Root Cause: The failure was due to issues with one of our dependent service.
• Incident Timeline: 2 Hours & 55 minutes - 4/03, 09:20 UTC through 4/03, 12:15 UTC

We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

-Harshita

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Initial Update: Saturday, 03 April 2021 10:12 UTC

We are aware of issues within Log Analytics and are actively investigating. Some customers may experience data access issue and delayed or missed alerts in East US 2 region.

• Work Around: None
• Next Update: Before 04/03 16:30 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Harshita

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