Experiencing Data Access Issue in Azure portal for Log Analytics - 03/05 - Resolved

Published Mar 04 2021 11:12 PM 936 Views
Final Update: Friday, 05 March 2021 10:29 UTC

We've confirmed that all systems are back to normal with no customer impact as of 03/05, 10:21 UTC. Our logs show the incident started on 03/05, 06:27 UTC and that during the 3 Hours & 54 minutes hours that it took to resolve the issue some customer may have experienced intermittent data latency, data access and missed or delayed alerts in WestUS2 region.
  • Root Cause: The failure was due to issue with one of our backend service.
  • Incident Timeline: 3 Hours & 54 minutes - 03/05, 06:27 UTC through 03/05, 10:21 UTC
We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

-Vyom

Initial Update: Friday, 05 March 2021 07:11 UTC

We are aware of issues within Log Analytics and are actively investigating. Some customers may experience Data access issues and missed or delayed alerts in WestUS2 region.
  • Work Around: None
  • Next Update: Before 03/05 11:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Vyom

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Version history
Last update:
‎Mar 05 2021 02:38 AM
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