Experiencing Data Access Issue in Azure portal for Log Analytics - 11/13 - Resolved

Final Update: Friday, 13 November 2020 15:01 UTC

We've confirmed that all systems are back to normal with no customer impact as of 11/13, 14:10 UTC. Our logs show the incident started on 11/13, 10:30 UTC and that during the 3 hours and 10 minutes that it took to resolve the issue, some customers may have experienced intermittent data latency in Log Analytics in central Australia region.

• Root Cause: The failure was due to a bad configuration in a recent build.
• Incident Timeline: 3 Hours & 10 minutes - 11/13, 10:30 UTC through 11/13, 14:10 UTC

We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

-Soumyajeet