Experiencing Alerting Failure issue in Azure Portal for Many Data Types - 10/03 - Resolved

Published Oct 03 2021 01:37 AM 1,106 Views
Final Update: Sunday, 03 October 2021 17:41 UTC

We've confirmed that all systems are back to normal with no customer impact as of 10/03, 17:27 UTC. Our logs show the incident started on 10/03, 06:27 UTC and that during the 11 hours that it took to resolve the issue some customers may receive errors when accessing or performing service management operations such as creating, updating or deleting of Action rules for Azure Alerts. The alerts notifications are not impacted.
  • Root Cause: The failure was due to issues with one of the backend services
  • Incident Timeline: 11 Hours - 10/03, 06:27 UTC through 10/03, 17:27 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Jayadev

Update: Sunday, 03 October 2021 14:10 UTC

We continue to investigate issues within Azure Monitor. Some customers may  receive errors when accessing or performing service management operations such as creating, updating or deleting of Action rules for Azure Alerts. The alerts notifications are not impacted.  The problem began at 10/03 06:27 UTC
  • Work Around: None
  • Next Update: Before 10/03 18:30 UTC
-Deepika

Initial Update: Sunday, 03 October 2021 14:10 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience Alerting Failure.
  • Work Around:
  • Next Update: Before 10/03 18:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Deepika

Initial Update: Sunday, 03 October 2021 08:32 UTC

We are aware of issues within Azure Monitor and are actively investigating. Some customers may  receive errors when accessing or performing service management operations such as creating, updating or deleting of Action rules for Azure Alerts. The alerts notifications are not impacted.
  • Work Around: None
  • Next Update: Before 10/03 15:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Deepika

Version history
Last update:
‎Oct 03 2021 10:46 AM
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