Final Update: Monday, 21 September 2020 14:37 UTC
We've confirmed that all systems are back to normal with no customer impact as of 09/21, 14:37 UTC. Our logs show the incident started on 09/21, 12:55 UTC and that during the 1 hour and 5 minutes that it took to resolve the issue some customers may have experienced missed or delayed Log Search alerts in Australia Southeast region.
We've confirmed that all systems are back to normal with no customer impact as of 09/21, 14:37 UTC. Our logs show the incident started on 09/21, 12:55 UTC and that during the 1 hour and 5 minutes that it took to resolve the issue some customers may have experienced missed or delayed Log Search alerts in Australia Southeast region.
- Root Cause: The failure was due to issue in one of our dependent service.
- Incident Timeline: 1 Hours & 5 minutes - 9/21, 12:55 UTC through 9/21, 14:00 UTC
-Sandeep
Updated Sep 21, 2020
Version 2.0