We've confirmed that all systems are back to normal with no customer impact as of 09/21, 14:37 UTC. Our logs show the incident started on 09/21, 12:55 UTC and that during the 1 hour and 5 minutes that it took to resolve the issue some customers may have experienced missed or delayed Log Search alerts in Australia Southeast region.
Root Cause: The failure was due to issue in one of our dependent service.
Incident Timeline: 1 Hours & 5 minutes - 9/21, 12:55 UTC through 9/21, 14:00 UTC
We understand that customers rely on Log Search Alerts as a critical service and apologize for any impact this incident caused.