Experiencing Alerting failure for Metric Alerts - 03/29 - Resolved

Published Mar 29 2022 06:35 AM 634 Views
Final Update: Tuesday, 29 March 2022 13:27 UTC

We've confirmed that all systems are back to normal with no customer impact as of 3/29, 12:00 UTC. Our logs show the incident started on 3/28, 08:00 UTC and that during the 28 hours that it took to resolve the issue some customers may have experienced Alerts loss and did not receive customer notification.
  • Root Cause: The failure was due to one of our dependent service.
  • Incident Timeline: 28 Hours  - 3/28, 08:00 UTC through 3/29, 12:00 UTC
We understand that customers rely on Metric Alerts as a critical service and apologize for any impact this incident caused.

-Deepika

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Version history
Last update:
‎Mar 29 2022 06:35 AM
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