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Experiencing Alerting failure for Metric Alerts - 01/18 - Resolved

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Jan 18, 2021
Final Update: Monday, 18 January 2021 11:30 UTC

We've confirmed that all systems are back to normal with no customer impact as of 01/18, 11:00 UTC. Our logs show the incident started on 01/18, 10:00 UTC and that during the 1 hour that it took to resolve the issue some customers may have experienced missing or misfired alerts in East US region while using Azure Metric Alert Rules.
  • Root Cause: The failure was due to a recent deployment task
  • Incident Timeline: 1Hour & 0 minutes - 01/18, 10:00 UTC through 01/18, 11:00 UTC
We understand that customers rely on Metric Alerts as a critical service and apologize for any impact this incident caused.

-Deepika
Published Jan 18, 2021
Version 1.0
Metric Alerts
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Final Update: Monday, 18 January 2021 11:30 UTC

We've confirmed that all systems are back to normal with no customer impact as of 01/18, 11:00 UTC. Our logs show the incident started on 01/18, 10:00 UTC and that during the 1 hour that it took to resolve the issue some customers may have experienced missing or misfired alerts in East US region while using Azure Metric Alert Rules.
We understand that customers rely on Metric Alerts as a critical service and apologize for any impact this incident caused.

-Deepika
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Final Update: Monday, 18 January 2021 11:30 UTC

We've confirmed that all systems are back to normal with no customer impact as of 01/18, 11:00 UTC. Our logs show the incident started on 01/18, 10:00 UTC and that during the 1 hour that it took to resolve the issue some customers may have experienced missing or misfired alerts in East US region while using Azure Metric Alert Rules.
We understand that customers rely on Metric Alerts as a critical service and apologize for any impact this incident caused.

-Deepika
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