Experienced Data Access Issue in Azure portal for Log Analytics - 01/25 - Resolved

Final Update: Monday, 25 January 2021 11:22 UTC

We've confirmed that all systems are back to normal with no customer impact as of 01/25, 11:11 UTC. Our logs show the incident started on 01/25, 09:00 UTC and that during the 2 hours and 11 minutes that it took to resolve the issue some of customers may experienced intermittent data latency and incorrect alert activation in East US2 region

• Root Cause: The failure was due to unhealthy backend service.
• Incident Timeline: 2 Hours & 11 minutes - 01/25, 09:00 UTC through 01/25, 11:11 UTC
  

We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

-Madhav