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RyanZ's avatar
RyanZ
Copper Contributor
Jul 28, 2026

Microsoft.Maps reports Registered but account creation returns InvalidSubscription

Subscription de4c9e7e-6aea-487d-aace-3d1cf56a5a7c is Enabled PAYG. ARM reports Microsoft.Maps Registered and lists accounts/API versions/locations, but Microsoft.Maps is absent from the Portal provider list. Creating a Gen2 G2 Maps account through Portal, Azure CLI, and REST in Global or East US returns InvalidSubscription. We re-registered and waited over 30 minutes. Latest correlation ID: 50e56235-39b7-493e-9faf-fabf329b61db, timestamp 2026-07-28T18:09:02.3104310Z. How can the Maps subscription registration be repaired?

3 Replies

  • Your PAYG subscription reports Microsoft.Maps as registered, yet every creation path returns InvalidSubscription, so this is beyond a normal portal-display issue. Verify the active tenant and subscription with Azure CLI, then explicitly set the intended subscription. Query the Microsoft.Maps provider registration state and its account resource type, API versions, and locations. Retry one minimal creation using Gen2, G2, Global, and accepted terms; use a new resource name. Check the subscription Activity Log for the failed Microsoft.Maps/accounts write and retain the complete error details. Because Portal, CLI, and REST fail consistently after registration, more re-registration is unlikely to repair a backend entitlement problem. Open an Azure support request for Azure Maps/Resource Manager and supply the UTC timestamp, correlation ID, tenant, subscription, request API version, and operation log. Redact subscription and correlation identifiers from the public thread. Microsoft support must repair any provider entitlement inconsistency on the service side.

  • Seems the “InvalidSubscription” error when creating a Gen2 account indicates a mismatch between subscription eligibility and provider registration, may escalate with Azure Support to repair subscription metadata.

    • RyanZ's avatar
      RyanZ
      Copper Contributor

      Can this be done without having a Dev Support plan?