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'NO_ROUTE_FOUND' error when using truck or car as travelmode
Error when using https://atlas.microsoft.com/route/directions/json?&subscription-key=xxxxxxx&api-version=1.0&language=nl-BE&maxAlternatives=5&travelMode=truck&query=50.70012%2c3.26978:51.043181141774%2c4.0974215693209945 with mode 'bicycle' it works fine.Philip_FonckeApr 18, 2026Copper Contributor704Views0likes1CommentNeed to know about the pricing in transaction of azure map
I want to know answers of mine few queries regarding the billing which are mentioned below 1) When azure maps load then how much transaction it usually takes for loading ? 2) Also Each zoom in and Zoom out in Map takes the transaction ? If yes than how many transaction it takes in zoom in and Zoom out ? 3) Is number of features(like points, polygons using bubble layer or symbol layer) creating on Map, effect its cost ? 4) can we reduce the costing by cache the tiles or using any other caching technique ? Thanks & Regards Pankaj khemaniPankaj009Apr 16, 2026Copper Contributor1KViews0likes1CommentMaps country codes Northern Ireland
I am using the Maps API to get and verify addresses. As of January 1st, Northern Ireland will have a new country code; I could not find anything about this in the documentation, but does someone know if the Azure Maps API will use that country code for addresses from Northern Ireland directly? Thanks, JeroenJeroen_5CAApr 15, 2026Copper Contributor814Views0likes1CommentHow to change background color of differnent countries in azure maps
I want to change the background color of Europe, America, and China with orange, blue, and red respectively. I have searched azure maps document and their demo example and I didn't find the answer. By default, all countries background color is in white color but I want to change it. Is it possible? If yes please help me. Thank You in AdvancePavanBNApr 14, 2026Copper Contributor856Views1like1CommentIssue with KML display on Azure Maps
Hi, Our company is looking to utilise the Atlas Spatial IO Module as part of Azure Maps in order to allow users to upload their own KML/KMZ files and view them through our platform. However, we have a few issues which I was hoping that you could please assist with: 1. Certain KML/KMZ files which are generated from the Google Earth Desktop version are unable to be properly loaded by the Spatial IO Module. I've attached a copy of a KMZ (crash.kmz.zip - I had to rename it to .zip to upload the file) which exhibits this behavior. Attempting to load it onto the sample shown https://azuremapscodesamples.azurewebsites.net/Spatial%20IO%20Module/Drag%20and%20drop%20spatial%20files%20onto%20map.html results in an infinite loading sequence along with the following message being thrown in the console: DataCloneError: The object could not be cloned. We believe this is being caused by the empty <Icon> XML tags which are automatically generated by Google Earth. 2. We are also unable to properly load external icons which come from Google Earth despite adding in the correct CSP policies in our application. The default fallback icon is used instead. I've attached a copy of a KML file which is unable to load the icons; the same file in Leaflet correctly displays the icons used as shown in the images below. I also attached a copy of this KML file below (2007SanDiegoCountyFiresZipped.zip). In addition, logging the output of the read() function in the Spatial IO Module for the file has the icons property as empty. If you could please provide some assistance that would be much appreciated. Thanks!aleungloraApr 13, 2026Copper Contributor855Views0likes1CommentAzure Maps - services not available
Since a few days we regularly receive the following message on api (get /route/directions) : <title>AzureMaps</title></head><body><div id='content'><div id='message'> <h2>Our services aren't available right now</h2> <p>We're working to restore all services as soon as possible. Please check back soon. Any idea when this is completely solved again ?Philip_FonckeApr 12, 2026Copper Contributor1.4KViews0likes1Comment3D styling for indoor maps
Is it possible to extrude walls for an Azure indoor map so rooms give a 3D appearance in a pitch view?Mark_PhillipsApr 11, 2026Copper Contributor327Views0likes1CommentAndroid SDK BoundingBox padding works different than the padding from web sdk?
Hello! I'm currently working on an Android application and I have to migrate the map from native sdk to web sdk using webview. I'm our current logic we use a lot the bounding box so we can have direct visibility of 2 pins, the main issue is that when I'm trying to add bearing and padding it seems like it is applied relative to the current orientation rather than on android sdk where it applies in absolute directions, regardless of the map's bearing. Has anyone encountered this or anyone know any tips for this? Thanks!adrian23135Apr 10, 2026Copper Contributor420Views0likes1CommentAzure Maps computeBestOrder=true returns wrong originalWaypointIndexAtEndOfLeg values
Hi. I am trying to create a module where clients can optimize their routes using the Azure Maps service using DevExpress Map Control v24.2.5 Unfortunately when parsing to Azure Maps service computeBestOrder=true (regardless the RouteType) the JSON back has errors when sets the values for originalWaypointIndexAtEndOfLeg which DevExpress translates, which means cannot keep actual track of the changes in the route. Example. computeBestOrder=true routetype=shortest query= while the list of the Legs is correct, the originalWaypointIndexAtEndOfLeg property is not. So according to the JSON results from the API (the system ignores Origin and Final Destination so is 0 based list of Waypoints) 0 -> 3 (Is true) 1 -> 2 (Is false, is actually 1 -> 4) 2 -> 0 (Is false, is actually 2 -> 2) - example bellow 3 -> 1 (Is true) 4 -> 4 (Is false, is actually 4 -> 5) That could have been an non issue if at the same time Azure wasn't truncating the Lat/Lon values, which the rounding is not simple Math.Round 5, so cannot get a meaningful way to build back the changes to the route and apply the correct location labels. Is there something wrong with the service or the interpretation by myself and DevExpress is not correct when reading the originalWaypointIndexAtEndOfLeg values? If you have any queries, ορ requiring more information please let me know. Thank you.PanosTApr 09, 2026Copper Contributor146Views0likes1Comment
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