Forum Discussion

JasonYeung's avatar
JasonYeung
Brass Contributor
May 31, 2023

DevOps users getting deleted when Office 365 users are deleted

Hi,

 

Currently our Office 365 accounts from Azure Active Directory are viewable in DevOps. When adding a user in DevOps, we would search for these accounts to add. When a staff member leaves, their Office 365 account is blocked and then eventually deleted.

 

We noticed that when it's deleted, the DevOps account is also deleted. I have a few questions:

- What happens to the issues that were assigned to the now deleted account?

- When the user is deleted from DevOps, is it a hard-delete or a soft-delete (flagged as deleted)? If it's the latter, is it possible to search for them via DevOps?

- If it's a soft delete, could we still assign them to a group? The reason I'm asking this is we have a couple of Power BI reports in which one of the search criteria is users in a group. It seems to work, but we can't add former employees to these groups.

- Our company recycles email addresses when a new employee joins. For example, if mailto:email address removed for privacy reasons was previously used by a former employee, it can be reassigned to a future employee. If this account is then added to DevOps, does it get "assigned" to the previous employee's issues?

 

Sincerely,

 

Jason

 

No RepliesBe the first to reply

Resources