Update: This blog was last edited on 8/4/2020. This blog outlines using Healthcare Bot for COVID-19 Back to Work use case with authentication and data persistence in Azure API for FHIR or Azure SQL Database. The template in Healthcare Bot's template catalog has been updated to a simple version without data persistence (not covered in this blog).
As countries worldwide seek to re-open their economies by relaxing “stay-at-home” orders, many employers are considering how to prepare their facilities and employees for the return to physical workplace. To do this as safely as possible, it is critical to monitor employees for common COVID-19 symptoms and provide a simple way for affected employees to physically return once they are cleared to do so. Microsoft has developed a special solution template to enable employers worldwide to easily create and deploy Microsoft technologies to scale and automate those critical steps for return to the workplace. We call it the “Back-to-Work” solution template. In this blog, we will discuss the solution and how you can use it to empower a safer return to the workplace for your organization.
Our COVID-19 Back-to-Work solution template is built on Microsoft Healthcare Bot service and the Microsoft Azure platform. Some key elements include:
*CDC guidelines are rapidly evolving. Microsoft does not guarantee to keep this solution updated
The solution template involves three steps:
The COVID-19 Back-to-Work solution template is an ACCELERATOR KIT to help you quickly build and deploy a custom solution for your organization. Organizations across all industries, such as healthcare, education, retail, manufacturing, and financial services can use this highly customizable template. Microsoft’s platform provides the necessary capabilities by combining our Healthcare Bot service with the Azure platform and Microsoft Teams as shown below:
With the Microsoft Healthcare Bot service at its core, the deployed solution will allows you to instrument the health bot in multiple UI channels including a Website, Microsoft Teams, Twilio, Facebook and Telegram. (We plan to release configuration for building a mobile native app soon). The COVID-19 Back-to-Work logic asks a set of questions on COVID-19 exposure, symptoms and lab tests. Based on responses, each individual is then directed to either stay at home or is cleared to enter the workplace. Information from your preferred data store can be easily visualized using Power BI, thanks to the integrated Power BI model available with the solution.
Using Microsoft Healthcare Bot service to write user responses to Azure API for FHIR is our primary recommendation for healthcare organizations to provide data interoperability from different health systems. Details on using the healthcare bot with Azure API for FHIR is provided in Additional Resources section below.
Watch the video below to get a quick walk-through of the solution overview.
One typical end-to-end flow can be summarized as:
For a brief demo of this end-to-end workflow, watch the video below.
Stay tuned for more updates on the solution. Thanks for reading and let us know how we can help. Thank you!
Nikita Pitliya , Microsoft Senior Solution Architect
Han Zhang, Microsoft Cloud Solution Architect
Julian Soh , Microsoft Principal Solution Architect
Joe Karasha , Microsoft Senior Solution Architect
Greg Beaumont , Microsoft Senior Technical Specialist
Srini Surendranath , Microsoft WW Customer Lead
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