Today, Azure SRE Agent adds model provider selection—choose between Azure OpenAI and Anthropic to match the right AI provider to your incident workflow. SRE Agent has saved over 20,000 engineering hours by pulling together logs, deployments, and signals into a single investigation thread, turning scattered data into clearer mitigation steps. Customers like Ecolab have seen daily alerts drop by up to 75%.
Choose your model provider: Azure OpenAI or Anthropic
Azure SRE Agent has always used Azure OpenAI. Now, Anthropic is also available as a model provider, with Claude Opus 4.6 as the baseline model.
Different reliability tasks demand different reasoning capabilities. A quick health check isn't the same as a multi-hour root cause investigation spanning dozens of log streams, deployment histories, and correlated metrics. With model provider selection, you can match the provider to the complexity of the work.
When you select Anthropic, Azure SRE Agent automatically routes tasks to the right model for the job. Claude Opus 4.6 is the primary model, bringing a large context window and extended reasoning capabilities well suited for complex, multi-step investigations where the agent needs to retain and connect information across many signals before proposing next steps.
Why does this matter for operations teams?
Complex incidents are where Azure SRE Agent's value is highest—and where model provider choice matters most. When your agent is correlating logs across services, reviewing deployment history, analyzing a metrics anomaly, and proposing a mitigation runbook, stronger long-context reasoning can improve the quality and consistency of the investigation thread.
Model provider selection is also foundational to where Azure SRE Agent is heading. With model provider abstraction, in the future you will be able to select any new providers that become available without changing how your agent works, your existing configuration and setup carry over automatically. The goal: give you the right provider for the job and the flexibility to tune the agent to your operational needs.
Get started
To use Anthropic Claude, create a new agent and select Anthropic as your model provider during setup.
If you're new to Azure SRE Agent, start with the Getting Started guide to create an agent, connect it to your logs or resources, and run your first investigation.
Questions or feedback?
Use the Feedback & issues link in the SRE Agent portal or reach out through the Azure SRE Agent community
Additional resources
- Product documentation: https://aka.ms/sreagent/docs
- Self-paced hands-on labs: https://aka.ms/sreagent/lab
- Technical videos and demos: https://aka.ms/sreagent/youtube
- Azure SRE Agent home page: https://www.azure.com/sreagent
- Azure SRE Agent on X: https://x.com/azuresreagent