We're thrilled to announce the much-anticipated Azure OpenAI Service On Your Data is now generally available! The groundbreaking feature empowers you to leverage the power of OpenAI models, such as GPT-4, and incorporates the advanced capabilities of RAG (Retrieval Augmented Generation) model, directly on your data with enterprise-grade security on Azure. This cutting-edge capability transforms the way you connect, interact, and ground your data, with greater accuracy and speed through a user-friendly conversational experience. You can rapidly create personalized copilots with your data to enhance user comprehension, expedite task completion, and aid decision-making.
Azure OpenAI Service On Your Data empowers you to unlock the full potential of your data effortlessly with enterprise-grade security. By directly running OpenAI models on your data, the requirement for extensive training is eliminated. Leveraging advanced AI capabilities such as GPT-4 allows you to streamline communication, enhance customer service, and increase productivity throughout your organization.
With Azure OpenAI Service On Your Data, you can achieve superior quality AI responses out-of-the-box as we have implemented precision prompt engineering and tuned various components such as intent extraction, search retrieval, filtering and re-ranking, data ingestion to deliver accurate, concise, and coherent responses optimized for each model.
Below is a range of general availability capabilities:
Azure OpenAI Service On Your Data offers multiple customer benefits. It boosts productivity in both B2C and B2B interactions, enables data analysis for insights and industry knowledge, and positively influences productivity, cost savings, and decision-making. This can contribute to your business thriving in today's dynamic market.
Use Cases |
Details |
Automated Customer Assistance |
Provide quick responses to frequently asked questions and guide users through common troubleshooting steps based on the customers’ data. |
Real-time Document Search |
Provide real-time support to product specifications and guide users through common troubleshooting steps based on product manuals |
Citizen Service |
Provide quick responses to frequently asked public service questions and guide users through specific steps based on citizen service support |
Learning Assistant |
Offer explanations and examples to help users understand academic concepts or learn new skills based on specific curricula |
Legal Review |
Quick access to legal insights from existing and upcoming legislation to properly advise clients |
Marketing Insights |
Tap into internal and external resources to respond to internal and external marketing inquiries |
Software Development |
Generate sample code based on the customer’s needs |
HR Support |
Provide quick responses to frequently asked HR questions based on the customers’ HR policy |
Industry/Competitive Insights |
Tap into publicly available resources to gain insights on the industry and competitors |
Health Advice |
Provide general information on symptoms, first aid, or healthy living. |
Predictive Maintenance |
Provide predictive maintenance and customer support based on customer’s historic data |
Built on Azure OpenAI Service, Young Williams' Priya bot transforms customer service and case management within government agencies. Priya provides round-the-clock assistance, addressing inquiries with realism and empathy, effectively reduces the burden on busy call centers while maintaining seamless human-like interaction. Try Priya firsthand.
“I'm thrilled about the partnerships we have with multiple states where we leveraged the On Your Data feature of Azure OpenAI Service. The Priya bot is changing how public agencies serve citizens, offering round-the-clock, empathetic assistance and easing call center loads. This collaboration highlights the impact of generative AI in improving government responsiveness and efficiency. We're excited to keep pushing the boundaries of public service innovation.” – Rob Wells, CEO of Young Williams
Priya by Young Williams for the State of Louisiana
Begin your venture with Azure OpenAI Service On Your Data - a groundbreaking technology designed to revolutionize how you connect and interact with your enterprise data. Transition your data insights into a powerful lever to boost your business performance. Utilize the compelling force of conversational AI with Azure OpenAI Service. Join us in this journey and start experiencing the transformative benefits for your business today.
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