SOLVED

Endpoint Protection Updates Stuck at 0% Downloading

Bronze Contributor
Anyone else seeing this issue? Starting to see some reports regarding Endpoint Protection updates stuck at 0% downloading in Software Center.
 
1 Reply
best response confirmed by VI_Migration (Silver Contributor)
Solution

Hello Harjit

 

Yes, this update was published as a revision to the previously shipped update.  It will show as red in the console since it was revised and the updated content has not been downloaded. As a result the admins will have to re-download the content for the update to refresh the update package.

 

Jason Sandys answers a similar question about revised updates here.

 

Althought there are no guarantees, in the future we will try to avoid revisions for the anti-malware platform updates.

 

-Yvette

1 best response

Accepted Solutions
best response confirmed by VI_Migration (Silver Contributor)
Solution

Hello Harjit

 

Yes, this update was published as a revision to the previously shipped update.  It will show as red in the console since it was revised and the updated content has not been downloaded. As a result the admins will have to re-download the content for the update to refresh the update package.

 

Jason Sandys answers a similar question about revised updates here.

 

Althought there are no guarantees, in the future we will try to avoid revisions for the anti-malware platform updates.

 

-Yvette

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