Skype for Business Ignite Blog
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Latest Comments
@Christophe Boucetta, we are still having to use the legacy skype admin center to manage our S4B auto attendants and call queues.. are we able to move the admin center into teams now, as the old one is a little unstable? Also, how can we set the call queues to randomly assign calls to agents in seri...
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Dear Marina, dear Irena, thanks a lot for this interesting content! I am asking myself if the following use case of a "Technical Specialists Service Hotline" can be realized with the Cloud PBX system: Each technical specialist calls a toll-free service number, ending up in a call queue where he wait...
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I just clicked on the MyIgnite link above at the top of the article and it seemed to go to the correct presentation. Here is the link if you still need it... https://myignite.microsoft.com/sessions/53592?source=sessions
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Hello, it looks like the wrong slide deck is published on the Ignite site. Would it be possible to get that updated?
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Yesterday, we have checked the call analytics for the one call drop and noticed the information not accurate. we are trying to find what makes the calls drop but there is no information related to that, Some information states as Poor,inapplicable, unavailable but it does not have any info
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