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Rohit Gupta (SKYPE) on 07-24-2019 03:06 AM
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Latest Comments
Hi Mohammed, thank you very much for these explanations ! Very helpful. Is it possible to provide the name of the other tool (not snooper) you used for showing the traces please ? (Its the Message Analyzer ?) Thank you and regards Jens
0 Likes
@CosmoDenger I went through a painful deployment of Teams/PSTN/VVX with a client only later to discover this shortcoming. It was crucial for them to have readily accessible call logs. They are a professional services organization and their staff needs to bill their clients and which includes tracked...
2 Likes
@KeepingITreal, Microsoft recently closed my ticket about the VVX outgoing call history not showing in Teams. Their explanation was that the Teams admin center shows call history for SfB and Teams and when the output is synced with Teams it only shows the Teams activity. They claim the outgoing call...
0 Likes
@KeepingITreal I have a ticket in for that exact issue. Calls from our VVX 411 never appear in Teams client but show in the admin console with the full details. This must be fixable. Other issues we are troubleshooting:Deleting voicemails from the VVX 411 deletes it instantly from Teams client. Dele...
1 Likes
Thanks @John Joseph, this is an interesting idea. I suspect we may end up moving from Calling Plans to Direct Routing at some point anyhow, so this would be a good way to dip our toes in the water in that regard as well.
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