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David Groom on 04-17-2018 10:25 AM
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Phillip Garding on 04-11-2018 02:39 PM
Latest Comments
I had a question about the TLS report in SecureScore, maybe somebody here could help me out? I can't find a definite answer on the date range included in the report. If I ran a report today (Feb 15), each row in the report would show a 'Report Date' of Feb 13; two days prior to the current date. Doe...
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Can you let me know if it is still an available option? We have a hybrid environment with users being partially on prem as well as in the cloud. Can you also mail me with further details, program join steps, perhaps plans for Teams support?
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Is "Busy on Busy" supposed to work for Call Queues as it did with SFB? Does seem to... which results in someone who answers a call received through a call queue continuing to receive calls via the queue including after declining. So, if they are the only person in a queue, they get never ending ring...
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Yes Maria, I am also seeing the same issue. I thought it's only me. 
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This worked for us until last week. we now get "You have not been added to any queues" . Tried disabling opt agent option in call queue, then re-enable, this did not help. Created new call queue and group, did not work. Anyone seen this?
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