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Latest Comments
@AriaConsulting , I reached out to our main campus (separate tenant) to see if they had a partner contact we could use.
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@CosmoDenger, I see. Speaking as a partner, I would say that is possibly part of the issue. In my experience, having a partner escalate through the channel at the same time as a customer almost always gets better results (with some caveat depending on what the partner's relationship to MS is, of cou...
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@Lorne Rogers , the closest thing to a MS partner we have is our sales reps and I have contacted them with no response from them either.
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@CosmoDenger, have you contacted your MS partner to have them escalate?
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@Kruthika Ponnusamy , We have now been without the ability to make PSTN calls for 15 days. Multiple tickets with Microsoft have provided no help or insight. We are fairly certain the problem started when our tenant got switched to another sip pool. As previously stated, the trial tenant in a differe...
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