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Latest Comments
Hello, we have Windows Version 1703 and SRS version 3.0.16.0. I have followed this guide: https://technet.microsoft.com/es-es/library/mt790556.aspx but we can not log in to the system. It gives us the error: "Unable to start session, it was not possible to connect to the server or the version is not...
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@Clinton Woodward what you describe is what I believe would be called round robbin routing rather than serial routing. However, I do agree with you that there needs to be control over the order in which serial routing works rather than just the order in the O365 group.
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I just tested serial routing and it's always starting with the first person in the distribution list. This isn't practical as it needs to rotate through the available agents in a fair distribution. Agent 1 for the first call, Agent 2 for the 2nd, and so forth, then repeat from the start after a call...
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Once I updated to this patch, I am not able to sign in with my account. It tells me the version I am running needs to be updated. But, I am able to sign in just fine with other accounts. I have removed and reinstalled and still getting the same error. Anyone have any suggestions?
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