Enterprise Connect 2017 kicked off last Monday with a lot of activities for our field, partners, analysts, press, and customers. With changing industry dynamics and new competitors, Enterprise Connect has evolved to have a stronger focus on Communications and Collaboration as well as Cloud, providing an important forum for Microsoft to demonstrate the growth and momentum for Skype for Business, within our broader collaboration strategy with Office 365.
Through our Diamond Sponsorship, Microsoft had a significant onsite presence including keynote address by Ron Markezich, participation in multiple sessions, large expo booth and side meetings with analysts, customers and partners.
Ron Markezich keynoted on Wednesday morning to discuss how communication and collaboration are core to Skype for Business.
Announcements included:
- Availability of Auto Attendant and Call Queues, two new calling features in Skype for Business Cloud PBX.
- Preview of the new Skype for Business Call Analytics dashboard, which provides IT admins with greater visibility to identify and address call issues.
- New meeting room solutions from our partners, including Polycom RealConnect for Office 365, which enables customers to connect existing video conferencing devices to Skype for Business Online meetings; and the new Crestron SR for Skype Room Systems, which seamlessly integrates with the Crestron control and AV systems.
- Availability of Enghouse Interactive’s TouchPoint Attendant, the first attendant console for Skype for Business Online.