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jcgonzalezmartin's avatar
Dec 06, 2016
Solved

Anyone also seeing app@sharepoint.com in Delve?

Today I have seen in one of my test tenants something not expected in any way: a user/account called app@sharepoint.com appears us modifier of some documents around me...anyone seeing also this

 

 

 

 

  • Mark-Kashman's avatar
    Mark-Kashman
    Dec 08, 2016
    Yes. The team is aware and working in a fix. Thank you for highlighting and asking.

11 Replies

  • robert pen's avatar
    robert pen
    Copper Contributor

    Hi, I also see app@sharepoint appear in my Delve results. Feels like someone else is looking into my files. This issue still isn't resolved I suppose.

     

     

    • Ivan54's avatar
      Ivan54
      Bronze Contributor
      Same issues. For some time now.
      • Mark-Kashman's avatar
        Mark-Kashman
        Former Employee
        Hi Ivan,

        Since we started to implement a fix to address these signals, documents not modified by the user after the fix was rolled out would still have the app@sharepoint as modifier. The team is reviewing how to filter these out in the Delve user interface or find a way to remove these signals from Graph. And to assert, this issue does not mean there was improper access or modification of the content. It is a user interface context error on our end. It is fixed going forward, and what you are still seeing is if the content has not been modified since the fix was rolled out a few weeks ago.

        Does this sound right per where you are seeing it; aka, is it content that has not been recently modified?

        Thanks,
        Mark
    • Mark-Kashman's avatar
      Mark-Kashman
      Former Employee
      Yes. The team is aware and working in a fix. Thank you for highlighting and asking.
      • Ivan54's avatar
        Ivan54
        Bronze Contributor

        Dear Mark-Kashman,

        Could you provide us with an official update on the matter.

        Can you add additional input on how the new Delve entry point relates to this issue? (see your other response: https://techcommunity.microsoft.com/t5/Delve/Delve-is-now-showing-under-eur-delve-office-com/m-p/41087)

         

        I have an open incident (ID: 617010593194700) regarding this app@sharepoint account and the support is sending me around in circles. 

        I've come to find out by accident that the new Delve entry points DON'T show this app@sharepoint account on document cards, while the old entry point does.

        From my testing I have concluded that

        • the NEW delve entry point is used by
          • delve.office.com
          • Windows 10 Store Universal App
        • the OLD delve entry point is use by
          • Delve Tile in the Office 365 Delve Tile (URL = https://tenant-my.sharepoint.com/_layouts/15/me.aspx/
          • iOS Delve App

         

        is this correct, and will the issue get resolved by the time the new entry points are fully rolled out? If so, do you have an estimate?

         

         

  • Anonymous's avatar
    Anonymous
    Have not got this issue seems to be solved.
  • John Wynne's avatar
    John Wynne
    Silver Contributor
    I'm also seeing this. There is no pattern as to who or what is causing this

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