Final Update: Wednesday, 04 December 2019 10:06 UTC
We've confirmed that all systems are back to normal with no customer impact as of 12/04, 08:55 UTC. Our logs show the incident started on 12/04, 07:45 UTC and that during the 1 hours 10 minutes that it took to resolve the issue 20% of customers in North Europe region experienced data access issue in the azure portal and query failure..
- Root Cause: The failure was due to an issue with one of our backend service.
- Incident Timeline: 1 Hours & 10 minutes - 12/04, 07:45 UTC through 12/04, 08:55 UTC
We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.
-Monish
