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Final Update: Monday, 07 October 2019 18:46 UTC

We've confirmed that all systems are back to normal with no customer impact as of 10/7, 6:27 UTC. Our logs show the incident started on 10/7, 6:12 UTC and that during the 15 mins that it took to resolve the issue few of customers in West Europe might have experienced alerting failures 

  • Incident Timeline: 15  minutes - 10/7, 6:12 UTC through 10/7, 6:27 UTC

We understand that customers rely on Log Search Alerts as a critical service and apologize for any impact this incident caused.

-Anupama