How to change my community identity? (username & full name)

 

You can choose a new username by clicking your avatar at the top right, and clicking My Settings.

 

Alternatively you can also click this link.

 

User names can be between 4 and 40 characters in length and contain 0-9,a-z,A-Z, underscore (_) or hyphen(-). Usernames must be unique and if your desired username has been taken then you will be asked to choose another.

 

Note: users names with spaces and periods(.) are no longer supported.

 

Changing your full name

 

Your name is pulled into our system from your Microsoft account, so we aren't able to change it on our end.

 

If your account is using a personal email account, to change your name, update the name https://account.microsoft.com/profile/edit-name, then log back into the community using this link.

 

If your account is using a work email account, you'll need to speak to someone in your organization who is an admin and have them update the name in the O365 User Admin panel. Then log back into the community using this link.