Windows App for Mac unable to access keychain

We are sorry you were running into issues. 

For future reference: To discuss issues we recommend you open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs).

Also, this forum is focused on Azure Virtual Desktop Feedback. The Windows App feedback has transitioned to https://aka.ms/app_WindowsAppFeedback.

I found the problem.  When the old Remote Desktop app was replaced the New app didn't get permission to access the keychain and so any password changes are blocked.  It requires the app to be given permission for each of the saved passwords in the keychain.