aureliendcsystems's avatar
aureliendcsystems
Brass Contributor
Sep 28, 2024
Status:
Closed

Windows App 11.0 crashes when connecting to workspace

Hi,

 

I have been moving from Remote Desktop to Windows App on my Mac.

I use it to connect to a company RDS workspace. Since version 11, I can't connect, Windows App crashes when adding the workspace. Similar issues have happened on other Mac at work.

 

I am running MacOS Ventura 13.7

 

RemoteDesktop : Version 10.9.10 (2327) => no problem

 

Update to Windows App : Version 11.0.2 (2387)

Connect to existing workspace (from the 10.9 version) => still ok

Delete workspace

Try to setup workspace => App crashes

 

Thank you,

Aurelien

 

 

9 Comments

  • Status changed:
    New
    to
    Closed

    This forum is focused on Azure Virtual Desktop Feedback. The Windows App feedback has transitioned to https://aka.ms/app_WindowsAppFeedback. If you are running into issues, we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)

  • Hello,

    I have tested successfully the last 2 betas :  Version 11.0.4 (2396), and Version 11.0.5 (2398). I was able to add a new workspace, and run the apps.

    Now waiting for general availability 11.0.4 🙂

     

  • Lukko's avatar
    Lukko
    Copper Contributor

    Thank you for the update! We're on version 11.0.3 now, so hopefully it will be released very soon in the App Store.

     

    I see now that we can download a beta version. Version 11.0.4+ does indeed work again. https://install.appcenter.ms/orgs/rdmacios-k2vy/apps/microsoft-remote-desktop-for-mac/distribution_groups/all-users-of-microsoft-remote-desktop-for-mac

     
  • kwebb1520's avatar
    kwebb1520
    Copper Contributor

    I reached out to Microsoft and they stated," I can repro this and have a fix ready for the upcoming 11.0.4 version". They did not provide an ETA on the release date.

  • Lukko's avatar
    Lukko
    Copper Contributor

    Experiencing this issue as well. Windows App crashes after trying to add a new workspace. I'm able to type the url and it finds the correct workspace. When clicking 'add' it is fine with the first step in the loading-screen, then crashes when 'downloading and processing...' step appears. This happens both with and without credentials added. 

     

    Windows App version: Version 11.0.3 (2395).

    macOS version: Version 15.0 (24A235).

     

  • bdarley400's avatar
    bdarley400
    Copper Contributor

    I'm on macOS 15 same issue.  It worked for a while in beta but now the official release is not working with rds workspaces.

  • Dustin_Minnich's avatar
    Dustin_Minnich
    Copper Contributor

    Also getting this on both Intel and Apple Silicon based PCs running macOS 15.

  • kwebb1520's avatar
    kwebb1520
    Copper Contributor

    I am experiencing the same issue. I am running macOS Sequoia 15.