Janet Liu
Microsoft
Oct 16, 2023Status:
Closed
When I unplug the external monitors, Remote Desktop does not detect the change
When I launch Remote Desktop with external monitors and "Use all monitors" enabled, it works. If I unplug the external connection, it still thinks there are three total monitors, and the Remote Deskt...
TaniaMariscal
Microsoft
Sep 09, 2024Status changed:
New
to Closed
We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)
We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.