swift024
Dec 05, 2023Copper Contributor
Status:
Closed
Trouble with interactions using external monitors
I use Microsoft Remote Desktop often on my Mac and I like it. However, I have encountered an issue while using it with multiple monitors. When I go to the system display preferences and that I disconnect an external monitor (which had a desktop of the remote server) or I rearrange the disposition of screens, the mouse events on the remote computer are shifted up.
I can fix this issue by disconnecting and reconnecting from the remote computer, but it would be great if you could fix it...
Thanks!
- TaniaMariscal
Microsoft
Status changed:NewtoClosedWe are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)
We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.