Socal19136
Nov 08, 2021Copper Contributor
Status:
Closed
Trouble Connecting to PC using Microsoft Remote Desktop App for iOS
I downloaded the app from the Apple App Store, and I went the steps to add a PC, using the IP address and username of the PC I want to remote into, and I get Error Code 0x104, which says “we cannot connect to remote pc, because the pc cannot be found.” I used the exact IP and user name I’m already using on my laptop to remote to my PC, which works fine. Anyone else having problems using this App, and anyone know how to get it to work?
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- TaniaMariscal
Microsoft
Status changed:NewtoClosed - TaniaMariscal
Microsoft
We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)
We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.