BalkanacK0
Nov 07, 2023Copper Contributor
Status:
Closed
TimeZone redirection not working on iOS Remote Desktop App
Since the clock change on the 29th the RD iOS app is not redirecting the correct time on the server.
I can see this was fixed over summer in the macOS RD app, but it’s still in an issue on iOS.
19 Comments
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- TaniaMariscal
Microsoft
Status changed:NewtoClosed - j_guerraCopper Contributor
They fixed it! Go update your app... well on the iPad at least.
- KevHalIron Contributor
Just bumping this thread so Microsoft don't sweep it under the carpet 😉
- Kyle079Copper Contributor
So we are getting the same issue with timezone issues during RD connections. In our instance this is using the newest AVD application component in ThinOS which is Dell's Wyse Thin Client OS.
This impacts any system with the newest update, old update has no issues.
We are in EST and observe Daylight Savings Time in Indiana, so as a workaround I just changed the timezone from UCT-5 America/Indiana to UTC-5 America/Bogota. This is a city in South America that does not observe DST, but has the time we currently have.
You should all be able to do this as a workaround for right now, just change the system timezone from one that uses DST to one that is the current time for your area without DST.
- MDSimms_001Copper Contributor
Thank you for bird dogging Mr. Guerra.
- j_guerraCopper Contributor
So, I decided to called Microsoft (US 800-642-7676) to open a ticket.
Used the following page to find: Global Customer Service phone numbers - Microsoft SupportMS reports there is a known bug with the TZ redirect with the latest app. They are 'working on it' and all we can do is wait for the software engineers to fix this.
They offered to send me links on how to change the time but will revert each time you log on.Guy on phone was very pleasant.
I got my own ticket for my call in.
- j_guerraCopper Contributor
Still no update to the iOS Microsoft Remote Desktop App v10.5.2 (5374).
Time issue persists.
- DJonesTIFSCopper Contributor
Is this being looked into, it looks like it is being ignored
- BrianH187Copper Contributor
This is still an issue, need Microsoft to release a fix. If anyone knows a better place to report this problem, please let us know, so everyone reading this thread can go report the issue, as it seems like no one at Microsoft is reading this specific thread, not even an acknowledgement of this serious problem......
- JuanZazueta-sfgovCopper Contributor
Same Issue. Please Fix MS, Upvoted.