The remote desktop cannot be connected using an ipv6 address. When the remote desktop is connected using an ipv6 address, the "Starting Remote Connection" page is displayed forever, and the connection failure is displayed after a long period of time. After trials, Android phones were able to successfully connect to the same device using ipv6.
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TaniaMariscalMicrosoft
Status changed:NewtoClosedWe are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)
We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.