We notice recently when our users open up the Web AVD site and it has the New Client Preview client turned on causing them unable to launch RemoteApp (No issue with Desktop session) at the following steps:
- Stuck at configuring Network connection,
- Then it comes up with Sign in failed. Please check your username and password and try again.
When we turn off the new client and revert back to the old web client, everything launching as expected.
Please do not make the New client as default until the RemoteApp for AVD is fixed.
3 Comments
- TaniaMariscal
Microsoft
Status changed:NewtoClosed - TaniaMariscal
Looks like this idea didn't get enough votes over the past months to be considered. We are closing this idea.
- TaniaMariscal
We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)
We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.
