peggerst
Jan 05, 2023Copper Contributor
Status:
Closed
Switch from office scheduler editor to adherence view when using Aspect
Please give us a shortcut to easily switch from office scheduler to adherence view when using Aspect. It would save Workforce admins a lot of time. We can easily double click between segments in adherence view to get to office scheduler view, but not the other way around. For now, we are having to go from typing the agent's name into the office scheduler, and doing the same thing again in adherence view. It's an unecessary hassle, especially when work gets tedious.
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