Sleep Mode and Automatic Screen Off Problem on Android 10 Device
Hi,
We use industrial android tablets in our company.
We have installed the "Remote Desktop 8" application on tablets via Google Play.
We have a few issues.
1) While the automatic screen off feature of the tablet was working in all applications, we could not put this application into automatic sleep mode.
2) We cannot see the printer connected to the device via Bluetooth or USB port on the server.
3) We cannot use the NFC reader built into the device in the same way in this application.
How can we overcome these problems?
If you have another application, we can use that too.
Can you help to solve all this?
2 Comments
- TaniaMariscal
Microsoft
Status changed:NewtoClosed - TaniaMariscal
Microsoft
We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)
We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.