Using the latest version of RD Client for MacOS, I get the following error log output from the client when trying to right click a context menu using a certain application in RemoteApp mode. The context menu appears for half a second and then disappears. It seems like the context right click menu ends up getting rendered under the main RemoteApp window because if I click where a menu item would be on that context menu, the app does the function, but I just have to guess where to click because visually the menu is hidden under the main window. Below is the log from RD Client, which I am hoping someone from Microsoft can shed some light on and the team can fix. I am currently on v10.9.3 of the RD Client on MacOS (latest version of MacOS). This is the error log only, if someone from Microsoft wants I can provide a more detailed log output. I started the log right before right clicking on an area of the application and stopped the logging right after the context menu goes away from sight. This does NOT happen with the same RemoteApp on Windows, iOS, or Android RD Clients so it is a unique bug to MacOS client it seems.
E|2023-10-03 14:50:25.9030 -04:00|FileLoggingWindowController.swift:243 Logging to file started!!
E|2023-10-03 14:50:36.6310 -04:00|:0 {831f0c7b-f033-49f0-a033-33a14f910000} <0x700007790000> REMOTE_APP(ERR): Owned window without WS_EX_APPWINDOW, does not show up in tab UI.
/Users/runner/work/1/s/source/stack/librdcorea3/remoteapp/remoteapp_adaptor.cpp(1617): OnWindowInformationChanged()
E|2023-10-03 14:50:36.6380 -04:00|:0 {831f0c7b-f033-49f0-a033-33a14f910000} <0x700007790000> REMOTE_APP(ERR): Owned window without WS_EX_APPWINDOW, does not show up in tab UI.
/Users/runner/work/1/s/source/stack/librdcorea3/remoteapp/remoteapp_adaptor.cpp(1617): OnWindowInformationChanged()
E|2023-10-03 14:50:36.6380 -04:00|:0 {831f0c7b-f033-49f0-a033-33a14f910000} <0x700007790000> REMOTE_APP(ERR): Owned window without WS_EX_APPWINDOW, does not show up in tab UI.
/Users/runner/work/1/s/source/stack/librdcorea3/remoteapp/remoteapp_adaptor.cpp(1617): OnWindowInformationChanged()
E|2023-10-03 14:50:36.6380 -04:00|:0 {831f0c7b-f033-49f0-a033-33a14f910000} <0x700007790000> REMOTE_APP(ERR): Owned window without WS_EX_APPWINDOW, does not show up in tab UI.
/Users/runner/work/1/s/source/stack/librdcorea3/remoteapp/remoteapp_adaptor.cpp(1617): OnWindowInformationChanged()
E|2023-10-03 14:50:37.4560 -04:00|:0 {831f0c7b-f033-49f0-a033-33a14f910000} <0x700007790000> REMOTE_APP(ERR): Owned window without WS_EX_APPWINDOW, does not show up in tab UI.
/Users/runner/work/1/s/source/stack/librdcorea3/remoteapp/remoteapp_adaptor.cpp(1617): OnWindowInformationChanged()
E|2023-10-03 14:50:37.4600 -04:00|:0 {831f0c7b-f033-49f0-a033-33a14f910000} <0x700007790000> REMOTE_APP(ERR): Hidden window, does not show up in tab UI.
/Users/runner/work/1/s/source/stack/librdcorea3/remoteapp/remoteapp_adaptor.cpp(1588): OnWindowInformationChanged()
E|2023-10-03 14:51:03.0530 -04:00|:0 {831f0c7b-f033-49f0-a033-33a14f910000} <0x700007790000> REMOTE_APP(ERR): Owned window without WS_EX_APPWINDOW, does not show up in tab UI.
/Users/runner/work/1/s/source/stack/librdcorea3/remoteapp/remoteapp_adaptor.cpp(1617): OnWindowInformationChanged()
E|2023-10-03 14:51:03.0530 -04:00|:0 {831f0c7b-f033-49f0-a033-33a14f910000} <0x700007790000> REMOTE_APP(ERR): Owned window without WS_EX_APPWINDOW, does not show up in tab UI.
/Users/runner/work/1/s/source/stack/librdcorea3/remoteapp/remoteapp_adaptor.cpp(1617): OnWindowInformationChanged()
E|2023-10-03 14:51:03.0530 -04:00|:0 {831f0c7b-f033-49f0-a033-33a14f910000} <0x700007790000> REMOTE_APP(ERR): Owned window without WS_EX_APPWINDOW, does not show up in tab UI.
/Users/runner/work/1/s/source/stack/librdcorea3/remoteapp/remoteapp_adaptor.cpp(1617): OnWindowInformationChanged()
E|2023-10-03 14:51:03.0530 -04:00|:0 {831f0c7b-f033-49f0-a033-33a14f910000} <0x700007790000> REMOTE_APP(ERR): Owned window without WS_EX_APPWINDOW, does not show up in tab UI.
/Users/runner/work/1/s/source/stack/librdcorea3/remoteapp/remoteapp_adaptor.cpp(1617): OnWindowInformationChanged()
E|2023-10-03 14:51:04.3890 -04:00|:0 {831f0c7b-f033-49f0-a033-33a14f910000} <0x700007790000> REMOTE_APP(ERR): Owned window without WS_EX_APPWINDOW, does not show up in tab UI.
/Users/runner/work/1/s/source/stack/librdcorea3/remoteapp/remoteapp_adaptor.cpp(1617): OnWindowInformationChanged()
E|2023-10-03 14:51:04.3890 -04:00|:0 {831f0c7b-f033-49f0-a033-33a14f910000} <0x700007790000> REMOTE_APP(ERR): Hidden window, does not show up in tab UI.
/Users/runner/work/1/s/source/stack/librdcorea3/remoteapp/remoteapp_adaptor.cpp(1588): OnWindowInformationChanged()
E|2023-10-03 14:51:13.5840 -04:00|FileLoggingWindowController.swift:194 Logging to file finished!!
2 Comments
Did you ever figure out the solution to this? I am experiencing a smiliar issue. How did you generate these logs?
- TaniaMariscal
Microsoft
Status changed:NewtoClosedWe are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)
We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.
