OldElPasoSnowPlow
Dec 23, 2021Copper Contributor
Status:
Closed
Remote Desktop Mobile not connecting on iOS
iOS 15.2
RD Client 10.3.6
Is unable to connect to any computer. I am able to ping the workstation using ping lite but try and use Remote Desktop it states Unable to connect to remote PC as there is no network connectivity. This is happening to only iOS users. Androids and Windows is fine so I know it is specific to the app running on iOS. Some sort of security permission is blocking the app from accessing the phones network connection. Under settings local network is allowed. I have done a network reset on the phone. Deleted and reinstalled the app. I have tried locally and through a VPN and nothing seems to work.
RD Client 10.3.6
Is unable to connect to any computer. I am able to ping the workstation using ping lite but try and use Remote Desktop it states Unable to connect to remote PC as there is no network connectivity. This is happening to only iOS users. Androids and Windows is fine so I know it is specific to the app running on iOS. Some sort of security permission is blocking the app from accessing the phones network connection. Under settings local network is allowed. I have done a network reset on the phone. Deleted and reinstalled the app. I have tried locally and through a VPN and nothing seems to work.
3 Comments
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- TaniaMariscal
Microsoft
Status changed:NewtoClosed - TaniaMariscal
Microsoft
This forum is focused on Azure Virtual Desktop Feedback. If you are running into issues, we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)
We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.
- melihcam2002Copper Contributor
Hello. I am living same problem too. I hope microsoft resolve same issue soon.