intermk
Mar 19, 2024Copper Contributor
Status:
Closed
Remote Desktop for Mac - slow when using high poll-rate mouse
Hello, We've been having this issue for years now. Whenever we use a Mac with a mouse that polls often (i.e. 1KHz), Remote Desktop for Mac becomes painfully slow to use. Our workaround is to ...
TaniaMariscal
Microsoft
Sep 11, 2024Status changed:
New
to Closed
We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)
We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.