Duncan Wilcock
Jul 04, 2022Copper Contributor
Status:
Closed
Remote Desktop - on the Mac - All monitors stopped working on version 10.7.7
The option "Use all monitors" has been working flawlesslly for me for several years (all through COVID). A few days ago, it stopped working. I believe it is a bug introduced in the update 10.7.7, on the MacOS version of Remote Desktop, downloaded around 29-Jun-2022.
Please fix this bug and issue an update ASAP.
13 Comments
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- TaniaMariscal
Microsoft
Status changed:NewtoClosed - alansg735Copper Contributor
10.7.9 is not working on my Mac
- maestronnCopper Contributor
Back in business!
10.7.9 (build 2011) works for my monitor arrangement.
Thanks!
- gietal
Microsoft
The fix is available on the latest beta client version 10.7.9 (build 2011). You can get it from aka.ms/rdmacbeta
Send us a screenshot of your display arrangement if you're still hitting the issue after trying with the latest build
- Duncan WilcockCopper Contributor
Wow. Shocking. Thanks for the update & confirmation!
- wooj001Copper Contributor
Rel 10.7.8 still doesn't have multiple monitor support. Still on 10.7.6 beta.
Hopefully there's a fix soon. - maestronnCopper Contributor
Look like there was a regression in this fix, https://techcommunity.microsoft.com/t5/azure-virtual-desktop-feedback/rdp-for-mac-vers.... All monitors work file on the latest beta, Version 10.7.8 (2004) as long as I have the monitors arranged horizontally in display preferences (not ideal).
Version 10.7.7 (1980) is the last version that works for me with a vertical arrangement of the monitors. Get if from the beta download page https://aka.ms/rdmacbeta
- Duncan WilcockCopper Contributor
You're welcome John_Spencer . I appreciate the thank you.
Best wishes & have a lovely weekend.
- John_SpencerFormer Employee
Hi Duncan Wilcock, forrestwu,
Apologies for any inconvenience this issue has caused, I have let the dev team know! I'll let you know if we have any follow up questions for you in the case of debugging. Thanks for helping others find a way to revert to 10.6.7 and continue productivity.
- Duncan WilcockCopper Contributor
Glad it helped forrestwu and is helping some others.
I believe the detail above definitely identifies the problem, and a workaround/fix for now.