I regularly connect to a Windows 10 Enterprise (1909) desktop using three monitors from my macOS 12 laptop. Last night the AppStore updated Microsoft Remote Desktop to version 10.7.4 and now it not longer works when "Use all monitors" is turned on. When I connect it loads on only one monitor with a resolution of 1024x768. If I turn off "Use all monitors" I get full resolution on one monitor.
To make sure it is not my laptop I downloaded the beta version of 10.7.3 from https://install.appcenter.ms/orgs/rdmacios-k2vy/apps/microsoft-remote-desktop-for-mac/distribution_groups/all-users-of-microsoft-remote-desktop-for-mac and confirmed that is worked correctly with that version.
40 Comments
Same here.
RDP 10.7.7 downloaded from App Store.
macOS Monterey 12.3.1
iMac 27, 2020
AMD Radeon Pro 5500 XT 8 GB
RDP doesn't make use of my second monitor (LG 27UN850).
Haven't used RDP before, so I don't know if it's a version-specific problem, but looking at the above comment, it seems so.
I have a 14" M1 MacBook Pro (2021) running macOS Monterey 12.4 and Remote Desktop 10.7.7.
I am having the same issue listed above where my sessions are only connecting on one monitor and not working on my additional two monitors (three total).
I just used Time Machine to reinstall Remote Desktop 10.7.6 and it is working as expected. It was definitely the update to 10.7.7 that caused the issue.
Please let me know if Microsoft figures this one out with 10.7.8. Until then, I'll keep using my 10.7.6.
I have 16" M1 MacBook Pro osMonterey 12.4 and Remote Desktop 10.7.7.
I'm not able to add only one additional monitor.
It works before last update, but I'm not sure how big was the jump, normally only on version, I work daily with RD.
I added additional resolutions, I disconnected me switched the settings down and enabled "Use all monitors " settings. nothing works.
Running MacBook Pro with osMonterey and Remote Desktop 10.7.6.
Opens on all three monitors with no issues.
Until... I minimize the app. Then on restore, it only covers 2 of the 3 monitors. On the remaining mac screen I can click the RD app and it will switch the 3rd monitor to the hidden windows window. Click again and it switches back.
The only way to return to 3 monitors is to kill the connection and start again.
edgariscoding Can you please provide a screenshot of your screen arrangements (found by navigating setting -> screen preferences -> displays). Thanks!
I have version 10.7.5 (1969) and am still having the same issue.
Primary:
Primary Screen
Screen to the left of primary:
Third screen (located to the left of primary)
Screen above primary:
Secondary screen (located above primary)
- Status changed:Tell us moretoClosed
10.7.5 in App Store has fixed this problem
John_Spencer Version 10.7.5 fixed the issue for me. Thank you!
- Status changed:Under reviewtoTell us more
Hi srtucker edgariscoding Emma Bailey SUPMIGUEL mrosernthal
A new beta release came out on Friday:
In this release we've addressed display configuration failures that occurred when using the 2021 MacBook Pro 14" and 16" models with multiple monitors. Specifically, we handled scenarios where external monitors were positioned above the MacBook display. In addition, we addressed a crash on early versions of macOS 12, and fixed customer-reported smart card and folder redirection issues.
Thanks to everyone who reported bugs and worked with us to diagnose and fix issues. If you encounter any errors, you can contact us via Help > Submit Feedback.
Please download the beta at aka.ms/rdmacbeta and let us know if this issue is continuing!
Same issue here. I'm on a 16" M1 MacBook Pro.
I had to locate the previous version of the app on my Time Machine backup.
If anybody needs it let me know.
