James100's avatar
James100
Copper Contributor
Oct 24, 2021
Status:
Closed

RD client app on iPhone issue

Hi, this app works for standard IP address without port. But it doesn’t work with port appended like 100.100.100.100:3389, but it does work on windows version. Could you please make it work on IPhone?
Because I have to enable a port so that the router allows traffic go through it, otherwise outside world cannot access my server machine.
Thanks.
James

3 Comments

  • We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)


    We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.

  • Hctor_AG's avatar
    Hctor_AG
    Copper Contributor

    I can not access a Remote Desktop with iPhone but the same configuration works fine in Android. The error code is 0x300005f

     

    I am using a VPN for the connection and then I try to jump to remote PC.