Jan_Drastik's avatar
Jan_Drastik
Copper Contributor
May 23, 2024
Status:
Closed

Problem with Microsoft Remote Desktop app on MAC

Hello,

 

After updating to the latest version, we have a problem connecting to the RDP server. All the time we get this message:

 

0x3707

 

An authentication error has occured, possibly because NTLM authentication was blocked on the remote computer

 

Could you please help us how to fix it? We tried another app and it worked fine.

 

Thanks.

Best regards,

Jan Drastik

18 Comments

  • adelgado777's avatar
    adelgado777
    Copper Contributor

    Download the Beta of the 10.9.6 from this page and it works. Until MS can figure it out. In Beta 10.9.8 the problem exists. 

     

     

  • Nejat_Hamid's avatar
    Nejat_Hamid
    Copper Contributor

    Do we have a solution yet? the above link for version 10.9.6 dose not work for me as well-

  • stevefalk's avatar
    stevefalk
    Copper Contributor

    Same problem here. 

    Not hearing anything from Microsoft is disappointing. Is the RDP Client a second class software? 

  • guntoi's avatar
    guntoi
    Copper Contributor

    this worked for me:

    • uninstall the RD Client App form mac
    • download and install the RD Client App pkg (version 10.9.6) from https://go.microsoft.com/fwlink/?linkid=868963

     

  • mls4037's avatar
    mls4037
    Copper Contributor

    Has anyone figured out a work around to this yet? I can't work as long as this issue persists.

  • GeorgR's avatar
    GeorgR
    Copper Contributor

    It appears that Remote Desktop Client for Mac 10.9.5 is not having this issue, but 10.9.7 does.

  • GeorgR's avatar
    GeorgR
    Copper Contributor

    Same here. Either something has changed on the Windows box, or on the Mac client....