forrestwu
Jul 06, 2022Copper Contributor
Status:
Closed
Multimonitors not working when "use all monitors" is toggled on in Microsoft Remote Desktop on macOS
Microsoft Remote Desktop version 10.7.7 (2001) on macOS, full screen multiple-monitors not working when "use all monitors" setting is toggled on. Also, sessions do not fit full screen of the monitor and is only a small box.
7 Comments
Sort By
- TaniaMariscal
Microsoft
Status changed:NewtoClosed - TaniaMariscal
Microsoft
We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)
We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.
- Alexander1974Copper Contributor
I tested the 10.8.0 (2032) beta. There it works fine.
- forrestwuCopper Contributor
Alexander1974 unfortunately, I was not able to duplicate this personally using both a M1 Pro 14" MBP or a Intel 16" MBP using two external displays on macOS Ventura 13.0.1 and Microsoft Remote Desktop 10.7.10.
14" MBP connected to two external DELL U2717D monitors
16" MBP connected to one external DELL U2717D and one DELL AW3821DW
Will keep testing using the 16" MBP configuration for a bit and may switch over to the 14" MBP configuration later in the week.
- Alexander1974Copper Contributor
Hi,
it seems like the problem returned (RDP 10.7.10).
I have a three monitor setup with Ventura (see below 2x1920x1200, 1xMacBook 14" with notch 3024x1964).
When I select "use multiple monitors" the windows are no longer full screen. The behavior seems to get completely erratic. E.g.:
- Clicking the green icon no longer goes to full screen.
- Sometimes one Window is full screen and the other is not.
- I do not get three windows to resize, but only two.Would be great if you can fix it.
Thanks,
Alex - gietal
Microsoft
The fix is available on the latest beta client version 10.7.9 (build 2011). You can get it from aka.ms/rdmacbeta
Send us a screenshot of your display arrangement if you're still hitting the issue after trying with the latest build
- gietal
Microsoft
thanks for reporting the issue forrestwu. do you have "optimize for Retina Display" enabled? could you try disabling it to see if it would work?
additionally please provide the following:
- screen shot of system preference > display > arrangement
- monitor resolution of each of your monitors
- does your macbook have a camera notch? (MacBook Pro 2021)