Vasilevsky's avatar
Vasilevsky
Copper Contributor
Oct 24, 2022
Status:
Closed

Microsoft Remote Desktop v 10.7.9 fo Mac keep disconnecting me with the error code: 0x407


After a recent app update it starts disconnecting me from the RDP session with the following error message:

 

Your session ended because of a data encryption error. If this keeps happening, contact your network administrator for assistance.

 

Error code: 0x407

 

Is patch already available? 

I use MacOS Monterey version 12.6 on M1 Max silicon 

4 Comments

  • We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)

     

    We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.

  • annaaimeri's avatar
    annaaimeri
    Copper Contributor

    I agree with Vasilevsky. Also one person suggested that he quit Safari when using Remote Desktop and that did the trick for a few hours. I still haven't found a workaround for this yet, and it's getting pretty annoying because it's been very frequent lately. I would say once every few minutes.

  • Vasilevsky's avatar
    Vasilevsky
    Copper Contributor

    I find out thet The session crashes when when I use copy/paste operations between my laptop and a remote server.