WilcoHordijk's avatar
WilcoHordijk
Copper Contributor
Aug 29, 2023
Status:
Closed

Microsoft Remote Desktop for Mac - Copy and paste doesn't work

Hello,

 

The copy and paste functionality doesn't work anymore. It used to work; i have the feeling it stopped working since the last update of Microsoft Remote Desktop.

 

EDIT for clarification: Copy and Paste from remote machine to local machine does not work.

 

I tried:

Setting (Edit PC > Devices & Audio) Clipboard mode to disabled, reconnected a machine and disconnected from the machine.

Setting (Edit PC > Devices & Audio) Clipboard mode to Bidirectional, reconnected a machine.

Setting (Edit PC > Devices & Audio) Clipboard mode to Remove to local only.

Remove Microsoft Remote Desktop and reinstalled it.

Deleted the running proces on target host named rdpclip.exe and restarted rdpclip.exe

 

Machine:

iMac Retina 5k, 27 inch, 2017

 

Software:

macOS Monterey version 12.1

Microsoft Remote Desktop for Mac, version 10.9.0.

20 Comments

  • burder450's avatar
    burder450
    Copper Contributor

    You must shut down and restart the Remote Desktop computer. After the restart it should work again. It worked for me.

    Best wishes guys!

  • Christian_Roehl's avatar
    Christian_Roehl
    Copper Contributor

    same problem, i reinstalled the 10.5.2 and it works now. It was a horror with 10.9.0

  • bgerkes's avatar
    bgerkes
    Copper Contributor

    Same problem here with Mac OS 11.7.9 and MS RD 10.9.0. (2140)

  • WilcoHordijk's avatar
    WilcoHordijk
    Copper Contributor

    Hello Pathandfield,

     

    I downloaded an older version from the internet; search for Microsoft Remote Desktop older version or something 😉

  • Pathandfield's avatar
    Pathandfield
    Copper Contributor

    Hi, same here.

    Big Sur 11.7.2. 

    Copy and paste to and from remote desktops used to work fine before Version 10.9.0 (2140).

     

    How can I revert to an older version ? I have no applications backed-up on my TimeMachine.

     

    Thanks.

  • zioziozio's avatar
    zioziozio
    Copper Contributor

    HI we have had the same problem with version 10.9.0 on Big Sur version 11.7.4 and 11.7.9, but on other Mac OS version monterey 12.6.1 and newer where we are able to test it works correctly
    Regards

  • WilcoHordijk's avatar
    WilcoHordijk
    Copper Contributor

    Good day gmitche1,

     

    Thank you for your comment.

     

    My machines/connections (and saved accounts) were still available after deleting the new version and installing the older Microsoft Remote Desktop application.

     

    My machines/connections were saved in my library folder i guess.

  • gmitche1's avatar
    gmitche1
    Copper Contributor

    Thanks for posting this...I have the very same issue on macOS Big Sur version 11.7.8. I use this functionality very regularly and the issue only started happening with the 10.9.0 update that was applied on my system last week.

     

    Installing the older version does work, but means having to re-create all of the machine connections (export does not retain passwords). The older version also installs the "Microsoft Auto Updater" or MAU2 since it is not managed by the app store versioning process.