MS Remote desktop closes with error reporting all the time. This occurs when I try to play a remote game or watch a video. It freezes and closes after about 20 seconds. This occurs from ancient versions to today. I've seen this issue since my Samsung S8+, S10+ and today on the S21 Ultra. In several versions of android, today in the most current. Other remote access apps don't do this. And not on MAC.
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- DaimonionnnCopper Contributor
Why was this closed? I dont think this issue was fixed. RD is still crashing on my Samsung S22+ (and almost all Samsung phones including A and S series). Tested: A20e - ok. A51 - ok, Crashing for example on S20, S22, A53, A54.
- TaniaMariscal
Microsoft
Status changed:NewtoClosed - TaniaMariscal
Microsoft
We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)
We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.
- DannyB16Copper Contributor
The same here on Samsung S20 ultra 5G.