Kevin_B_Selby's avatar
Kevin_B_Selby
Copper Contributor
Feb 17, 2023
Status:
Closed

Microsoft Remote Desktop Beta for MacOS version 10.8.2 (2057) has weird video issues

hey folks. Just installed the latest Microsoft Remote Desktop Beta for MacOS (version 10.8.2 (2057) and I use it to RDP to a Windows 10 physical machine.

There are now a bunch of vertical grey lines in the screen of the remote machine.

The remote machine is using the Bing wallpaper thang...so I might try disabling that.

Here's what it looks like on the remote machine:

 

4 Comments

  • We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)

     

    We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.

  • Kevin_Selby's avatar
    Kevin_Selby
    Copper Contributor

    Brilliant...it won't let me log back in under the previous profile (Kevin_B_Selby) so I had to create a NEW profile. 

    this is the same guy...I rebooted the MacBook Pro and tried 10.8.2 (2057) again AND IT STILL HAS VERTICAL BARS ON THE REMOTE WIN10 MACHINE.

     

    So I can confirm that 10.8.2 (2057) has an issue.

    I reverted back to 10.8.1 (2048) and the vertical bars on the remote machine are gone.

     

    Oh...and I uninstalled Bing Wallpapers and there was no change in behavior (still got the vertical bars). So I'll REinstall Bing Wallpapers cuz they're pretty.

  • Kevin_B_Selby's avatar
    Kevin_B_Selby
    Copper Contributor

    Went back to 10.8.1 (2048) and reconnected and the vertical bars are gone.

    So I SUSPECT it may be 10.8.2 (2057) has an issue. 
    I will now reboot the MacBook Pro Intel i5 and try the newer version again...