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lsorense
Copper Contributor
Dec 20, 2021
Status:
Closed

Microsoft Remote Desktop App

Version 10.7.2 and 10.7.3 broken my RDC that require a gateway setup. The gateway worked perfectly fine until the the 10.7.2 update was done and the 10.7.3 update didn't resolve the issue. It needs to be possible to roll back an update on the Mac OS when these types of issues occur. A

11 Comments

  • lsorense 

    Can you please provide more detail on how this error occurred. The most informative method would be providing a video to the email alias mailto:rdios@microsoft.com (footage from a phone camera works perfectly fine) that demonstrates your experience and providing any configuration details of your RDC. An alternative if you cannot take a video would be providing detailed steps on how the error occurs and how it can be reproduced. This will help us provide support as quickly as possible. Thanks!