Using Microsoft Remote Desktop (version 10.8.4 (2111)) on a MacBook, when signing into a workspace I'm presented with my options, but if I select Security Key the login page goes grey and just hangs (it's almost like something else should pop up but doesn't). I have to back out and use another method.
I use the security key for logging into various other Microsoft portals and apps. If I pick any other MFA method then it works.
Device: MacBook Air M2
OS: 14.0
Security Key: Yubikey 5C NFC
2 Comments
TaniaMariscalMicrosoft
Status changed:NewtoClosedWe are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)
We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.
I have a similar problem: I need to authenticate with my security key on an app in a RDP session from macOS but it looks like the security key is not being passed through. I have selected smartcards to pass-through as this seems the most appropriate option and the only one making sense. But obviously it does not work.
