Ning-852's avatar
Ning-852
Copper Contributor
Apr 19, 2022
Status:
Closed

Microsoft Remote Desktop - Optimize for Retina Display stopped working after Windows Updated

Current RDP target windows version as below

Microsoft Windows [Version 10.0.19042.1645]

 

The Retina display optimisation feature worked perfectly until resent Windows update happened on target laptop. Everything now becomes native 4K resolution instead of nicely scaled UI previously.

 

Manually setting resolution in Microsoft Remote Desktop is kind of workaround, but if doing so, the UI and font appear blur and not-so-smooth as how Retina display optimisation worked.

macOS client

4 Comments

  • TaniaMariscal's avatar
    TaniaMariscal
    Icon for Microsoft rankMicrosoft
    Jul 25, 2024

    We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)

     

    We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.

  • Ning-852's avatar
    Ning-852
    Copper Contributor
    Apr 19, 2022

    Further update, same setting of Optimize for Retina Display in my RDP client to another Windows 10 machine still works perfectly.

     

    The other Windows 10 runs version:

    Microsoft Windows [Version 10.0.19044.1645]

     

    So this Windows 10 working is 21H2 while the other broken is 20H2....Perhaps this matters? 

  • Ning-852's avatar
    Ning-852
    Copper Contributor
    Apr 19, 2022

    MacOS 12.3.1, RDP 10.7.6 which haven't changed before and after the Windows update on target machine.