Kind of a duplicate of https://techcommunity.microsoft.com/t5/azure-virtual-desktop-feedback/macos-13-4-beach-ball-hang-on-reconnect-10-8-3-2098/idc-p/4046630#M2968 but I'm making the subject more generic since this happens across many recent versions.
I sometimes get disconnected from a session over an RDP Gateway (maybe not the app's fault) but then when I reconnect, I get a black session window and a beach ball cursor. Then, I have to force quit. It connects fine after a force quit.
I don't see this hang with local connections that do not use the gateway and can make new connections locally after the disconnect (but before I try to reconnect to the host behind the gateway).
One factor may be Duo MFA on the gateway but I can't test without that easily.
Happens with:
10.8.3 (2098) on macOS 13.4
10.9.5 (2179) on macOS 14.3
1 Comment
TaniaMariscalMicrosoft
Status changed:NewtoClosedWe are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)
We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.