ISSUE - Windows App (Android) - Input latency and frozen screens with RemoteApps and handhelds

Good morning, ladies and gentlemen, TL;DR: Current Windows App for Android changed something in the background, causing massive latency issues while input. an announcement from end-user point of vi...

Android client

Session performance

TeemoShroomGoBoom

Copper Contributor

Jun 11, 2026

I am also getting the same, however we only have 8 Zebra scanners. Its very frustrating and nothing seems to help, which is leading me down the path of it being an issue with the Windows App for Android.

xSOU1

Copper Contributor

Jun 11, 2026

EDIT: MS - please join the AppConfig community and add a template for EMM and Windows App to centralize re-enrollment of MS apps...

Hey mate,

I got surprisingly a response on my mail I sent to the linked address on their play store entry of the Windows app.

I sent them all information regarding the issue, occuring on which version, a recording of the issue happening and debug logs from an affected device.

But I can confirm that since rolling back manually to the former version 11.0.0.76 (update state January 2026), the issues are gone.

To be honest? 8 devices are not that crazy instead of 70 devices, separated on three locations around Germany...

Don't give up, you got this.

Best regards,
xSOU1 | Jules